Terms And Conditions
We will gladly accept returns for any damaged, faulty or misadvertised items!
Just contact us within 48 hours of receiving your items and feel free to contact us with any other queries you have pre or post checkout.
We ship like the speed of light. Well, no, not quite but we certainly try to be zippy! Usually your item will be posted within 2 working days, bar pre ordered items. Postage Australia wide takes 1-3 days via express post, 3-7 days via registered.
Overseas postage takes 6-10 working days AND sometimes you might just luck out and receive it earlier! You can track at any time at www.auspost.com.au. Make sure to keep an eye on your junk mail incase your shipping confirmation doesn't come through.
If your item isn't received within these times, please contact your post office (especially if overseas) has often they don't leave a pick up card and your item has been waiting for you at the post office. They'll only hold it for a short period so its imperative to get there fast.
Other than that, all items sent with love and many thanks from us here at Shantique xxx